Lowe Boats Service Updates Related to
As we continue to support our Lowe Boats dealer network, we’re also taking the necessary steps to protect our customers and team members. We are educating team members with regular communications about COVID-19. Below are answers to common Frequently Asked Questions from our loyal customers.
Q: Is my local dealership open?
Lowe Boats is coordinating with its network of dealers to provide the best customer service while following all recommended health guidelines and regulations. Please contact your dealer for hours of operation—they may also have salespeople that can arrange to meet with you virtually. If you are unable to reach your local dealer, we may be able to help you make a connection. For product-related inquiries, please contact us at:+1.417.532.8943
Q: Are you still manufacturing boats?
As of April 27, Lowe Boats manufacturing facility has restarted production with new comprehensive safety measures in place. These new safety protocols will enable us to keep our staff working safely. Production will be scaled-up to meet dealer and customer demand.
Q: What safety measures have you implemented for employees who return to work?
Our safety protocol for each facility is extensive, including heightened measures like temperature screenings upon entry, additional personal protective equipment, social distancing practices, and enhanced cleaning protocol.
Q: Where can I obtain service or find replacement parts?
Please contact your local Lowe Boats dealer for questions regarding replacement parts or scheduling a time for boat maintenance when they re-open.
Q: How can I shop for a boat?
If your local Lowe Boats dealership’s showroom or boatyard is not currently open, you can still shop online. Use the product configurator, visit our YouTube page for video walk-throughs, or contact your local dealer to set up a virtual visit. If you are unable to reach your local dealership, please call us at 417.532.8943.
Q: Is it safe to go boating now?
We advise that you follow local and state guidelines to understand boating and boat ramp access during this time. When proper safety protocol is followed, boating can be enjoyed alone or with members of your household while practicing social distancing. Use your best judgment, considering public safety, when deciding whether to go boating. Additionally, check the list of COVID-19 state impacts to outdoor access before you go; some states have closed boat ramps to discourage crowds.